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The Jet Park Story Journey with us and discover a unique NZ experience


Jet Park Hotels took over the management of the Hamilton Airport Hotel and Conference Centre from 13th May 2019. A multi-million dollar top-to-toe makeover of the Hamilton Airport Hotel (to be rebranded to Jet Park Hotel Hamilton Airport) will deliver a destination restaurant plus 4-star conference and accommodation facilities for the region. The revamped 62-room hotel will be complete by Christmas 2019 under the management of family-owned Jet Park Hotel Hamilton Limited. Ownership of the hotel will remain with Waikato Regional Airport Limited (WRAL).

In the beginning...

Jet Park Hotel Auckland Airport first opened its doors in June 1998 under the name “Jet Inn Hotel”. Over the years we have listened to what the people want and expanded accordingly, adding new guest rooms, restaurant spaces, a conference centre and more. Beginning with a 90 room property then in July 2004 the addition of 45 deluxe rooms, and in August 2008 a further 45 deluxe rooms and 3 apartments were added. In June 2016, a further 60 guest rooms were added along with a 250-person conference complex sitting adjacent to the main hotel. In total, the hotel boasts 221 guest rooms. Throughout this time the property has been under the same NZ ownership and operation - one of the major reasons it has grown from strength to strength in the quality of services and facilities it strives to provide to guests.

Jet Park Hotel Rotorua opened its doors in November of 2015, taking over what was previously the Quality Inn Rotorua. The hotel was rebranded and totally refurbished to bring it up to a 4-star standard. With 63 spacious rooms, outstanding service, and the best little extras that Jet Park is well known for, the opening of the Rotorua branch has been incredibly successful. 

The Jet Park Mission Statement


Our Business

We aim to operate an ethical business in the Hotel sector offering products and services that provide value for money, quality, exceptional service and consistency at Auckland Airport. 

  • We will provide an excellent service to all customers to achieve total satisfaction.

  • We will accomplish high productivity levels through sound planning, organisation and teamwork.

  • We will earn sufficient profits to ensure investment in the business together with providing a good return to owners.

  • We will earn high employee loyalty and motivation by providing a respectful, safe, collaborative and responsive work environment.

  • We will gain recognition in the market for being a highly professional, ethical, quality-assured business.

Our mission statement concentrates on the four key components that we consider essential: our customers, our owners, our staff and the community in which we operate.

Customers

We value our customers as the foundation of our business. Our relationships with customers and suppliers are based on principles of respect and mutual benefit. We aim to develop profitable and lasting relationships. We want to build on what we do well and to innovate to meet changing customer needs.

Staff

We respect the experience and skills of our staff and value the contribution that every person makes to the team. We recognised that pride and enjoyment in the job come from working in a respectful, safe, collaborative and responsive work environment. Our goal is to work together to reward, train and develop our staff in ways that acknowledge performance and individual abilities.

Community

We recognise that our actions must acknowledge our responsibilities for the well being and stability of the community, and our environment as a whole. With this in mind we will aim to support local community initiatives, and actively undertake and implement environmentally aware business systems and services.

Owners

We have a long-term responsibility to our owners to operate with care, efficiency and of prime importance, at a profit. Our objective is to earn the profits needed to provide a consistent increase in the value of the business, a good return on investment for the owners, and to finance the ongoing development and growth of our business.

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